Effective Date: 25/03/25
At Skoshi, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services.
We collect various types of information, including:
Personal Information: Name, email address, phone number, payment details, etc.
Usage Data: Information about how you interact with our platform, such as session times, IP addresses, and browsing data.
Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience on our platform and to analyse usage patterns.
We use your information for the following purposes:
To provide, personalise, and improve our services.
To communicate with you, including sending course updates, promotions, and support notifications.
To process payments and manage your account.
To monitor usage and improve the performance of our platform.
To comply with legal obligations.
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who assist in operating our platform, processing payments, and providing customer support. These third parties are obligated to protect your data and use it only for the purposes for which we share it. We may also disclose your information when required by law, such as to comply with a court order or regulatory requirement.
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
As a user, you have the following rights regarding your personal information:
Access: You can request access to the personal data we hold about you.
Correction: You can request to update or correct any inaccuracies in your personal information.
Deletion: You can request the deletion of your account and personal data, subject to legal obligations.
Opt-out: You can opt out of receiving marketing communications at any time.
To exercise these rights, please contact us at [email protected].
We implement a range of security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
As a global language learning platform, your information may be transferred to, and processed in, countries outside of your own, including countries within the European Economic Area (EEA) and outside of the EEA. We take appropriate measures to ensure that your data is protected in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Our platform is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your data.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at: [email protected].
By using our platform, you agree to the terms outlined in this privacy policy.